Shipping policy

Delivery Timeframe

All orders are processed within 1–2 business days. Once dispatched, your parcel will be delivered within 7 business days (Monday to Friday, excluding Bank Holidays).

Shipping Methods

We use trusted UK carriers such as Royal Mail, Evri (Hermes), DPD, or Yodel, depending on your location and order size.

Shipping Rates

• Standard UK Delivery (within 7 business days): [Free / £X.XX flat rate – update to match your pricing]

• Free shipping on orders over £100 (if applicable)

Order Tracking

Once your order has been dispatched, we’ll send you a confirmation email with tracking details, so you can follow your delivery in real-time.

Delays

While we aim to meet our 7-day delivery window, delays can occasionally occur due to high order volumes, weather disruptions, or courier issues. If your parcel hasn’t arrived within the expected timeframe, please contact us at modishhaven25@gmail.com

Delivery Area

We currently deliver across the United Kingdom, including England, Scotland, Wales, and Northern Ireland. (Excludes Channel Islands and Isle of Man unless otherwise stated.)